New Build Specialists
Photo Documentation
Thermal Imaging
De-Snag Verification
UK Wide Coverage
Snagging identifies defects within a newly built property overlooked during construction – from cosmetic imperfections to structural concerns that could cost thousands later.
Our RPSA Full Member surveyors conduct a systematic, room-by-room inspection of your entire property, recording every defect with photographs, clear titles, and detailed explanatory comments.
The findings are compiled into a professional, builder-ready PDF that clearly sets out the defects identified, giving you a comprehensive report to present to your developer and request that the necessary remedial works are carried out.
"An independent inspection is the only way to ensure your new home truly meets the standard you paid for."
— QMQA · Quality Matters Quality AssuranceThe Inspection
Systematic, room-by-room inspection by a qualified surveyor covering every area of your property.
The Documentation
Every defect photographed and recorded with a clear title and explanatory comment.
The Report
A professional PDF compiled from all findings and delivered to your inbox within 48 hours.
The Resolution
A professional snagging survey helps identify defects your developer may be required to rectify under your new build warranty.
Protects Your Investment
Ensures your home meets the precise quality you paid for - with proof for your builder.
Meets Expected Standards
Verifies your property complies with building regulations and benchmarks promised by your developer.
Irrefutable Evidence
Photographic documentation designed to help ensure defects are properly addressed.
Avoids Costly Repairs
Find defects before the responsibility shifts from builder to homeowner. Or. Snagging inspections help uncover defects during the builder liability period, before repair costs potentially fall to the homeowner.
Peace of Mind
Move in with confidence knowing every room and system has been professionally inspected.
48-Hour Turnaround
Your complete builder-ready PDF report delivered within 48 hours of the inspection.
Book Your Inspection
Fixed prices published upfront — no quotes, no uncertainty.
On-Site Inspection
Qualified surveyors carry out a thorough, systematic inspection of your entire property.
Snags Are Recorded
Every defect photographed and documented with a clear title and detailed comment.
Report Is Compiled
A comprehensive PDF compiled from all findings — clear and builder-friendly.
Delivered Within 48 Hours
Your complete report in your inbox within 48 hours — ready to present to your developer.
Snagging Report
Comprehensive written report with photographs and comments for every defect identified.
Starting from £260Report & Thermal
Full snagging report with thermal imaging to detect hidden heat loss, cold spots and moisture.
Starting from £350Complete Package
Report, thermal imaging, plus a De-Snag return visit to verify all defects are resolved.
Starting from £410Snagging Report
Comprehensive report with photographs and comments for every defect identified.
Starting from £260Report & Thermal
Full snagging report with thermal imaging to detect hidden heat loss, cold spots and moisture.
Starting from £350Complete Package
Report, thermal imaging, plus a De-Snag return visit to verify all defects are resolved.
Starting from £410"The process to book with QMQA was so easy and smooth. No hidden fees or costs and they were so quick to send the report. The developer had no issues understanding and reviewing the snags. Will definitely be recommending to my neighbours."
"Thank you for your help and patience. The snagger took the time to answer any questions I had about my new home and the report. Would highly recommend using this company to others!"
"Great service the attention to detail was amazing really happy with the overall finish."
"QMQA were professional and thorough with the snagging inspection from start to finish. The report was clear, easy to understand, and highlighted issues I wouldn’t have noticed myself. Their attention to detail made me feel as though my new home was checked properly. Great service and well worth the investment."
Ideally before legal completion or within the first few weeks of moving in. Commissioning your survey early ensures defects are identified and reported to your developer promptly, while your builder remains legally obligated to carry out remedial works.
A typical inspection takes between two and five hours, depending on the size, condition, and complexity of the property. As a general guide: flats up to two bedrooms take around two to two-and-a-half hours; flats with three or more bedrooms around three to three-and-a-half hours; two to three-bedroom houses around three to three-and-a-half hours; and four-bedroom-plus houses around four to four-and-a-half hours. Inspection times can vary based on the standard of workmanship and the number of defects identified.
Your completed snagging report is delivered within 48 hours of the inspection, allowing you to share it with your developer without delay.
Yes. You may change your booking date provided you give a minimum of two working days' notice prior to the scheduled inspection.
No. A snagging survey is a specialist inspection focused on the quality of workmanship in a new-build property, identifying defects, unfinished work, and items that fall outside building regulations or the tolerances set by warranty providers such as NHBC. A structural survey, by contrast, is typically carried out on older properties and assesses the overall structural condition of the building, particularly where there may be significant movement, damage, or other serious concerns.
No. We do not liaise directly with developers following the inspection. Communication and arrangements regarding remedial works are typically managed between the homeowner and the site manager. Developers rarely deal directly with snagging companies once the report has been issued.
A De-Snag is a follow-up inspection carried out after your developer has completed remedial works from the original snagging report. It independently verifies that each defect has been resolved to the required standard and identifies any remaining or newly introduced issues.
A De-Snag should be arranged once your developer has confirmed that all remedial works from the original snagging report are complete. This typically falls within a few weeks of the initial inspection.
Thermal imaging uses infrared camera technology to detect issues that are invisible to the naked eye, including missing or inadequate insulation, cold spots and draughts, damp and moisture ingress, plumbing or heating leaks, and underfloor heating faults. It is strongly recommended for all new-build properties.
Yes. QMQA carries out new-build snagging surveys across London, covering all boroughs including Central London, East London, South London, and the surrounding areas. With a significant volume of new-build developments across the capital, an independent snagging survey is one of the most effective steps you can take to protect your investment before or shortly after completion.
Yes. QMQA covers new-build developments throughout Essex, including Chelmsford, Colchester, Basildon, Brentwood, Harlow, Southend-on-Sea, and the surrounding areas. Essex continues to see strong new-build activity, and our surveyors are experienced in inspecting properties across the county.
Yes. QMQA operates across Surrey, covering new-build developments in Guildford, Woking, Reigate, Epsom, Camberley, and the wider county. Our NAPSi accredited surveyors are well-versed in the standards expected of new-build properties in this area and are available to inspect your home ahead of or following completion.